מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
OperationsManagement: Strategic Sourcing Supervisor Key Responsibilities: ( Process Management)
• Responsible for meeting SLAs for the processes & teamsenlisted under him/ Her as agreed with the customer
• Ensure that there is cross-training and back up plans for all the teamswithin his span
• Ensure that Process Metrics are well defined with the Quality Focal’s supportand ensure each team has goals aligned to their respective businesses.
• Ensure all new processes are seamlessly transitioned by following transitionrigor with the Business Solutions & Project Management teams
• Be the single point of contact between the Local Management and theBusiness
• Partners for resolution of process issues / escalations that directly pertainto his team leads & immediate team members.
• Responsible to ensure all process documentation for his processes arereviewed and approved and follow the standard guidelines
• Responsible for reporting all Team Metrics to Business Stakeholders on aperiodical basis and cascading feedback received from Customers/Stakeholdersback to his Team
• Drive Supplier Negotiation strategies for Productivity / Working Capital /E-Sourcing savings across all teams
• Use HOS as an enabler in day-to-day operations. Coach & review maturityin HOS elements. PeopleManagement:
• Ensure the hiring process is completed by working very closelywith the HR Recruitment focal and Customers for new additions
• Ensure that Monthly Incentive System for team members are reviewed andconducted on time in an objective and unbiased manner across all teams.
• Primary Appraiser for the Team memebers. Participate in HPD and GCP processas per role. Ensure quality HPD process and continuous feedback. GCPreinforcing pay for performance.
• Attrition management & EWS tracking and ensure actions plans are in placefor high risk employees and leads reporting into him
• Career development and grooming of Extended Leadership potential in the team alignedto MRR plans, Coaching and Mentoring as part of role. IDP and Training plancompletion of team. Enable year on year competency maturity tracked throughcompetency profiling. Responsible for Training & Development of teammembers.
• Conduct Rewards and Recognition adhering to rewards criteria and impactingemployee motivation.
• Conduct & ensure effectiveness of monthly 1:1, Skips, Leadership Gemba,Tier meetings within the team.
• Review of people practices in team and with Manager Operations to enablecommon standard and resolution of issues.
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