Expoint - all jobs in one place

מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר

Limitless High-tech career opportunities - Expoint

Wells Fargo Customer Service Representative Global Treasury Management 
Philippines, Maypajo 
731039351

12.08.2024


In this role, you will:

  • Support financial products and services
  • Identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first call resolution
  • Perform moderately complex customer support tasks
  • Receive direction from customer service supervisor and escalate non-routine questions
  • Interact with customer service team on complex customer issues
  • Provide training on policies and procedures, and provide guidance to less experienced individuals, as well as internal and external customers


Required Qualifications, US:

  • 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Required Qualifications, International:

  • Experience in Customer Service, Financial Services or Contact Center, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education



26 Aug 2024


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.