EY Global Managed Services - Software Asset 

India, Karnataka, Bengaluru 

730860921

Key Accountabilities/Responsibilities for the Role

• On-going support of customer’s entitlement for different publishers
• Performing reconciliation analysis for different publishers
• Creating customized reports and comparison for cost savings
• Analyzing & consulting customer’s entitlements for multiple publishers
• Providing SAM Analysis & Recommendations
• Analyze customer's license contracts
• Analyze customer’s data – Entitlement & Inventory
• Creating Compliance Reports for the customers
• Serving as the Single Point of Contact for subsidiaries in delivery of GDC services
• Leading the execution of projects by managing tasks executed by supporting team members and yourself
• Creation of reports/documentation as per engagement requirements
• Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team
• Execution of individual tasks on projects based on the guidance provided by the Managers
• Task specific & cross service training for the associated/eligible team members
• Support the manager on managing team’s utilization
• Management of the Quality of the engagement deliverable across assigned team members & ensuring 100% adherence to Quality standards.
• Accurate Completion & submission of the Quality Checklist for each task
• Ensuring 100% process adherence and delivery within the defined SLA

Skills Required:

• 7-8 years professional experience in licensing industry with successful SAM Management / software licensing experience across publishers is a must
• Understanding of different publisher licensing models
• Copyright knowledge for software licensing
• SAM Accreditation (good to have)
• Good in Microsoft Excel & PowerPoint

Core Capabilities:

• Strong Methodical skills
• Strong Analytical skills
• Strong presentation & communication skills
• Quality oriented personality

Functional Capabilities:

• Highly motivated and result oriented
• Strong organization, multitasking and time management skills
• Solid Problem solving and consultative skills

Personality:

• Outstanding ability to think creatively, and identify and resolve problems
• Motivate & inspire team members
• Keen on detailing and logical reasoning
• Maintain healthy group dynamics
• Provide guidance to the team based on management direction
• Ability to professionally interact with people of diverse cultures and regions
• Ability to juggle multiple projects/activities simultaneously
• Create an environment orientated to trust, open communication, creative thinking & cohesive team effort.
• Recognize & celebrate team & individual accomplishments & exceptional performance
• Strong presentation, communication, organization, multitasking, and time management skills
• Strong networking abilities.
  

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