Uber Senior Operations Manager - Uber Mobility 

United States, West Virginia 

730767639

About the Role

South Africa mobility landscape is highly regulated. Compliance with legal and internal policy requirements is critical in building trust with regulators, earners and riders on the platform, and helps minimize the risk of disruption to the business.

What the Candidate Will Do

1. Formulate, lead, implement and monitor the rollout of our operational risk strategy, frameworks, tactics and processes
2. Lead cross-functional projects, collaborating closely with other functions including other verticals within Operations, Policy, Legal, Community Operations, Product, and Central Ops teams
3. Proactively identify problems that scale, independently formulate solutions and operationalise initiatives to mitigate risk and improve operational efficiency
4. Help problem-solve complex business problems and act as a thought partner for Cross-functional teams
5. Engage with Product and Technology teams to represent South Africa, prioritize feature improvements and design new products
6. Drive business decisions through analytical insights and customer empathy

What the Candidate Will Need / Basic Qualifications:

1. Min 5 years of experience in operations, product, strategy or consulting
2. Ability to take initiative and prioritise in a fast-paced work environment. You are comfortable dealing with uncertainty in a constantly-changing work environment.
3. Strategic & operational problem solving and creativity
4. Data-driven decision making mentality and sound business judgement through strong analytical thinking and experimentation
5. Solid communication and stakeholder engagement skills - you are able to rally people behind a common goal and easily generate consensus if you’re facing push back
6. A strong sense of ownership and user empathy

Preferred Qualifications / Bonus points:

1. SQL is highly desired. The role would require you to build your querying skills
2. Previous experience in regulatory compliance or risk mitigation is a plus
3. MBA is a plus

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .