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Job Area:
Engineering Services Group, Engineering Services Group > Support Engineering
As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space.
Minimum Qualifications:
• Bachelor's degree and 3+ years of Support Engineering or related work experience.
Associate's degree and 4+ years of Support Engineering or related work experience.
High School Diploma or equivalent and 5+ years of Support Engineering or related work experience.
*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.
Following are the required skills and experience:
Ability to understand Schematics, component datasheets, BOM, Engineering Drawings
Ability to debug electronic HW systems, write board-level rework instructions and guide technicians to implement and verify rework
Ability to operate test equipment – power supplies, oscilloscopes and logic analyzers, protocol analyzers etc.
Working knowledge in Windows required
Knowledge of using JTAG debuggers preferred
Working knowledge in Unix is desirable
Experience in a support role and working with ticket tracking tools (like JIRA) desirable
Experience in running automated tests and ability to perform first-level debug in test / test-environment related issues is a strong plus
Strong individual contributor who will work well in a team environment
Good communication skills
Qualifications:
Minimum: Diploma in Electrical/Electronics Engineering and 8+ years of experience in Electronic System Assembly, Test, Troubleshooting, lab support and system maintenance
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
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