Bachelor's degree or equivalent practical experience.
3 years of experience interfacing with executive stakeholders, driving technical implementation or transformation programs.
Experience in supporting enterprise customers in cloud operations, technical support, escalation management, or IT consulting.
Preferred qualifications:
5 years of experience in a customer-facing role interfacing with executive stakeholders, driving customer technical implementation or transformation programs.
Experience in application/workload migration to public cloud providers.
Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems or content delivery networks.
Excellent communication, presentation, problem-solving, and management skills.