JPMorgan Loan Origination - Operations Analyst 

India, Karnataka, Bengaluru 

73005271

Job Summary

As a Loan Origination Operations Analyst you will be involved in deal set up, processing new and subsequent draws, pay downs, rollovers, interest and fees application, sub-participation support. Given global nature of the service delivery, the team provides 24/5 business support and partners with internal & External stakeholders across the globe, cutting across various time zones.

Job Responsibilities

• Closely monitor the team on day to day basis to ensure all SLA’s are met and any exception are immediately escalated for resolution. Adherence to laid down QUALITY & QUANTITY SLA's.
• 100% compliance to process related policies, guidelines and controls.
• Deal Closing, processing Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees and external payments, collection of interest, Nostro & Past Due Reconciliation.
• Support the secondary trading desk with Tarde booking and settlements. Escalates issues as required to the management.
• Liaise with other departments within the bank (front office, middle office back office) as well as external contacts (Borrowers, other Banks, Trustees, etc)
• Ensure timely follow ups with the agent / customer for any missing notifications. Ensure all the funding with in the SLA are been completed the same day.
• Be the SME – be the first internal POC all Process related queries and clarifications from the Team members.
• Be the first point of escalation for all Process related issues from internal/external customers. Should have an eye for detail to ensure all documents are processed correctly.
• Ability to identify changes to processes and procedures to improve productivity and efficiency
• Drive adoption towards a robust Knowledge Management model including maintenance of SOPs, process/policy change management, training of new joiners and ongoing training of existing Team.

Required Qualifications, capabilities and skills

• Bachelor's degree with a minimum of 2 years of relevant loan servicing work in syndicated loans or experience in a back office/financial industry
• You must have the knowledge of loan systems like loan IQ will hold an added advantage
• You must have knowledge of nostro/cash matching, General Ledger reconciliation and SWIFT and remittance systems
• Strong problem solving and investigative skills to undertake analysis, resolve issues/problems related to loans operations
• Strong MS office and analytical skills
• Experience in process training juniors, Strong risk & control mindset
• You must have knowledge of investment banking products including Loans
• Strong project management skills and Open to shifts