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RESPONSIBILITIES- Tool Management : Oversee all aspects of GTM tools (e.g., Gong, Gainsight, and others), focusing on those used by the new business team, including provisioning, updates, and day-to-day administration.
- Optimization & Analytics: Evaluate and recommend system improvements to enhance functionality and meet analytics needs.
- Subject Matter Expertise: Act as the primary advisor on GTM tools, providing best practices and strategic guidance to cross-functional partners.
- User Adoption: Collaborate with sales enablement and training teams to drive effective usage and adoption of tools across sales teams.
- Issue Resolution: Troubleshoot and resolve tool-related issues, delivering immediate solutions and implementing long-term enhancements.
- Performance Monitoring: Continuously assess tool effectiveness to ensure alignment with business objectives and operational requirements.
QUALIFICATIONS- 3+ years in sales or revenue operations, with hands-on experience managing sales enablement tools.
- Demonstrated expertise in GTM tech stacks, including tools like Gong, Gainsight, Slack, and others.
- Strong problem-solving abilities and a proven track record of leveraging technology to improve sales processes.
- Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical stakeholders.
- Adept at managing multiple priorities in a fast-paced, dynamic environment.
- Familiarity with SaaS business models and sales processes.
- Passionate about maintaining high-quality data and ensuring tools support robust data management practices.
PERKS & BENEFITS- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.