Job Responsibilities
- Collaborate and support the RCMG team to assist with obligation mapping and sustainment, REN assessment, disclosures review and related deliverables.
- Manage requirements, priorities, and deadlines to ensure timely completion of deliverables.
- Proactively identify obstacles/challenges impacting milestone completion and collaborate with team to develop mitigating solutions; escalate where appropriate.
- Participate in the production and submission of management information such as performance metrics, service level adherence and scorecards.
- Quickly learn the current operating model and systems (Enterprise Library Application (ELA) and Controls Change Manager (CCM)); use the acquired knowledge to inform / continuously improve the legal obligation sustainment and disclosures models.
- Develop and execute a variety of sustainment activities including monitoring re-drafted obligations and change requests for implications to CCB.
- Escalate issues as identified and participate in problem solving and resolution.
- Drive the completion of business change, as identified.
- Participate in User Acceptance testing (for ELA and CCM).
- Maintain production reports, Alteryx workflows and tableau dashboards. Identify solutions for manual reports with automation opportunities.
Required qualifications, capabilities, and Skills:
- Bachelor's degree required.
- Strong analytical and problem-solving skills. Proactive approach to problem solving, owning the issues, and having the determination to follow through on tasks /issues.
- Ability to articulate complex issues concisely and communicate effectively and comfortably at all levels.
- Flexibility to handle multiple tasks and changing priorities and monitor tight deadlines or unexpected requirement changes.
- Ability to operate in a collaborative and cooperative environment. Must possess strong interpersonal skills necessary to work effectively with colleagues at various levels of the organization.
- Strong Technical skills (SharePoint, PowerPoint, Excel functions including pivot tables, charts, vlookups and embedded queries).
- Data Analytics – mining and analyzing large volumes of data; packaging the information to present to various stakeholders and drive decisions.
Preferred qualifications, capabilities, and skills:
- Preferred background in Risk Management, Controls, Compliance and/or Audit
- Understanding of CORE, Enterprise Library Application and/or Controls Change Manager
- Automation via Alteryx and Tableau