Citi Group HR Connect Inquiry Management Specialist 

Hungary 

727161148

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The HR Connect Inquiry Management Team is responsible for optimizing the sustainable and cost-effective availability and mobilization of appropriate people skills required to deliver scope of services and at the expected level of quality.

What you’ll do

• Provide HR support; accurately, on time and with the highest level of customer experience focus.

• Keep all set deadlines and meet all required service standards.

• Gain in-depth knowledge of all aspects of HR administration.

• Ensure compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.

• Play an integral role to ensure successful delivery through adherence to processes and tools,identification/managementof risks and issues, facilitation of and participation in key meetings, on-time completion of milestones and deliverables to meet expectations.

• Work with users to identify system and process enhancements opportunities.

What we’ll need from you

• degree or equivalent experience in Economics, HR

• Excellent communication skills in English

• 1 year of professional experience (preferably in HR Administration)

• Proficient in Microsoft Office: Outlook, Word, Excel, Power Point

• Strong analytical skills and detail focus

• Strong customer service orientation

In this HR Connect Inquiry Management Specialist role, you will have the opportunity to develop further result-driven service delivery competencies experiencing a fast-growing portfolio of services; this in the context of an increasingly defined and structured but also complex and often sensitive customer service delivery model. You will also gain an in-depth knowledge of HR and proficiency in Workday and ServiceNOW.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Time Type:

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