Citi Group Assistant Branch Manager - V C09 Distrito Tlaquepaque 

Mexico, Mexico City 

722931495

Responsibilities:

• Provide banking service to customers according to the current branch processes and procedures
• Assist in creating an environment in which sales, service and operation employees and segment partners excel
• Support portfolio growth and develop talent by coaching tellers to identify referral opportunities and perform sales/referral activities
• Find solution to follow up disputed questions or customer’s complaint
• Participate in vault opening/closure, register procedures and completion of all related documents
• Inform and educate customers about banking products and services, remote channels, and mobile banking.
• Ensure compliance to operational goals, security procedures and risk requirements in accordance with existing procedures/processes
• Responsible for assisting in managerial responsibilities
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Previous relevant experience
• Previous experience in banking and management required
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Formación académica: Bachillerato concluido.

Time Type:

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