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Armis Technical Account Manager 
United States, Arizona, Phoenix 
720466646

16.05.2024

- this role is Remote

As a TAM you would be responsible for:

  • Driving Armis adoption and implementation plans for our customers and be accountable for Armis value delivery
  • Understand how our customers are utilizing the Armis platform and recommend additional features that can be leveraged to improve their security posture
  • Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
  • Work side by side with a Customer Engagement Manager (CEM) to drive the customer journey forward, while being accountable to the customer success
  • Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
  • Ensure customer deployment and configuration align with business use cases. Validate that use cases are appropriately captured and delivered in a timely manner
  • Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
  • Providing technical subject matter expertise where applicable according to the TAMs’ area(s) of proficiency
  • Collaborating with Engineering, Product, Support and Sales teams to drive account success

Job Qualifications

  • B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
  • 5+ years of experience in a customer facing role building relationships with customer stakeholders
  • 5+ years experience in a network engineering, architecture, support, or network design capacity
  • Must have strong formal presentation and effective communication skills for multiple levels within the organization
  • 3+ years experience working in Security/IT/Healthcare/ICT environment
  • 2+ years experience Networks / Network protocols and/or Server experience
  • Familiarity with network protocols seen in either biomedical, OT/ICS, or corporate IT settings

A plus:

  • 5+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
  • Bi-Lingual i.e. Spanish Speaking will make you standout
  • Familiarity with various Healthcare/ICT devices and manufacturers
  • Familiarity with Healthcare/ICT applications and their architecture
  • Experience securing IT/ICT/medical devices or implementing a security program in a Enterprise/healthcare/ICT organization
  • Familiarity with scripting languages (Python preferred)
  • Ability to travel regionally as needed (up to 20-25% per quarter)

Salary range guidance for this position is: $139,000- $188,000.00