The focus of the Support Digital Specialist is toidentify, drive and closeprovides unique expertise to drive the sale and adoption of Support in general and Unified specific across the UK.
Key accountabilities include:
- Determine strategy for identifying, driving and closing (new)Support opportunitiestoenable customer outcomes and drive Microsoft cloud consumption- leveraging the centralized sales team, the digital sales unit and the SMC teams in the areas.
- Build and maintain close working relationships with the Digital Sales Units and the SMC teams to identify upsell and cross sell opportunities that can fuel the Support engine -ensuring clear understanding of the Microsoft Support value proposition and leveraging customer relationships built by the account team to identify, pursue and close opportunities
- Close large deals through effective orchestration of the centralized team –supporting Support opportunities end to end leveraging appropriate account and pre-sales roles to bring the best resources to ensure customer satisfaction and deal success.
- Meet or exceed revenue targets and maintain deal management excellence -