Responsibilities :- Engage stakholders to define, build and document hiring forecasts
- Work with hiring manager to set Service Level Agreements (SLA) expectations and requirements
- Work within pre-defined recruitment processes while assessing that process to identify, recommend areas, improve and build standard methodologies to follow
- Provide new methods with the approach for sourcing candidates and generating new leads
- Meet weekly/monthly/quarterly production goals
- Work in conjunction with the business head in the establishment of weekly/quarterly/yearly Global Delivery Center goals
- Review, analyze, mentor and coach support teams to ensure recruiting goals are being met through a reciprocal approach
- Utilize ATS to perform candidate screening (and other program tools)
- Ensure detailed screening and selection criteria to identify top talent and resolve meaningful strength of the talent in the pool
- Participate in client meetings at the direction of the Operations Director and/or Client Relationship Director to construct everlasting work relations that shall enhance strong customer satisfaction
- Update status of Candidates on Applicant Tracking System (ATS) regularly
- Perform other miscellaneous duties as required by management
Required Technical and Professional Expertise
- Minimum 1 year of experience in recruitment standard methodologies (preferably in ITES / BPO / FA)
- Experience in building rapport and collaborating with Hiring Managers through the open requisition, sourcing, debrief and offer stages
- Expertise in sourcing through social media channels and other innovative sourcing channels
- Demonstrable experience in partner management and strength to hold difficult conversations with them
- Build expertise in deep domain knowledge, understanding of business strategy and drive innovation
Preferred Technical and Professional Expertise
- Experience in direct sourcing and recruitment experience in a corporate or consultancy (RPO set up is preferred)
- Equipped with consultative instinct, passionate about recruiting and not view the role as transactional
- Proficiency and experience in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) will be an advantage
- Ambitious individual who can work under their own direction towards agreed targets/goals
- Proven change management and be open to it good time management and work under tight deadlines
- Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed
- Maintain technical knowledge by attending educational workshops, reviewing publications