Bank Of America Senior Operations Manager 

India, Haryana, Gurugram District 

718776536

Overview (Bank overview, GBS India overview, Function Overview)*

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Responsibilities*

• Play a leadership role in Program Management including building / improving solutions for Financial Planning and Analysis (FP&A) and Data Analysis functions that support decision making by senior leadership
• Preparation of various FP&A reports (revenue, expenses, B/S etc.) including performing variance analysis
• Responsible for the forecasts and planning/budgeting process. Review and analyze variances and ensure alignment with the forecast
• Perform month end review and control
• Responsible for the preparation of various business reviews and ad-hoc financial analysis to support senior management decisions
• Take responsibility for front-ending the relationships with the Line of Business Teams and Leaders, and further build / expand the Program capabilities
• Design solutions, generate actionable insights, optimize existing processes, build tool-based automations and ensure overall program governance
• Understand business requirements and translate those into deliverables. Support the business on periodic and ad-hoc projects related to consumer products
• Managing and improving the work: develop full understanding of the work processes, continuous focus on process improvement through simplification, innovation and use of emerging technology tools, and understanding data sourcing and transformation. Drive Operational Excellence; develop and execute strategies to constantly improve the work we do across CFO.
• Managing risk: managing and reducing risk, proactively identify risks, issues and concerns and manage controls to help drive responsible growth (ex: Compliance, Operational – SAFER, Self-Identified Audit Issues, procedures, data management, etc), establish a risk culture to encourage early escalation and self-identifying issues
• Effective communication: deliver transparent, concise and consistent messaging while influencing and leading - drive change across teams. Partner with individual contributors and onshore partners of the Global Finance team regarding capacity planning, performance & development, skill sets, learning opportunities. Collaborate with leaders across the Global Finance India teams to drive consistency and efficiency in communication, accountability and change execution
• Be a key contributor to business initiatives that require thought leadership and subject matter expertise. Also mentor and coach the team to become key contributors on complex data analysis requirements
• Extremely good with numbers and ability to present various business/finance metrics, detailed analysis and key observations to Senior Business Leaders and influence change.
• Supervise a team of employees or act as individual contributor towards achieving all the above objectives – train / guide / coach team members

Requirements*

CA/CPA or MBA finance with 15+ years of relevant work experience

Experience Range*

15+ years of relevant work experience in Financial Planning & Analysis and Data Analysis in Banking industry. Exposure to Consumer banking or Wealth Management businesses would be an added advantage

Foundational skills*

• 15+ years of experience in Financial Planning & Analysis and Data Analysis
• Strong abilities on FP&A and Data Analysis and strong financial acumen – ability to systematically apply a combination of inductive and deductive reasoning to examine information, interpret results and arrive at well-founded logical conclusions
• Strong computer skills, including MS excel, power point, Oracle, DB2, Teradata, SAS, SQL, emerging technologies and automation tools, data analysis tools
• Prior Banking and Financial services industry experience, preferably Retail banking
• Proven experience in managing, leading and developing multi-location teams (15+)
• Strong communication skills (both verbal and written), leadership skills, and relationship management skills to navigate the complexities of aligning stakeholders, building consensus and resolving conflicts in a large, distributed organization; proven ability to influence peers/stakeholders and other leaders across various lines of business
• Proven ability to manage multiple and often competing priorities in a global environment
• Ability to drive strategic initiatives with a track record of successful change management
• Manages operational risk by building strong processes and quality control routines

Desired skills

• Ability to effectively manage multiple priorities under pressure, and deliver as well as being able to adapt to changes
• Able to work in a fast paced, deadline oriented environment
• SharePoint development experience

Work Timings*

12:30 pm to 9:30 pm

Job Location*

Gurugram / Mumbai