Expoint - all jobs in one place

מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר

Limitless High-tech career opportunities - Expoint

Elementor Tier 1- Technical Support Web Creators 
Serbia 
718672411

13.12.2024

Responsibilities
  • Address and resolve customer inquiries via live chat and email.
  • Analyze technical issues and provide clear, effective solutions.
  • Communicate with professionalism, empathy, and clarity to help customers achieve success.
  • Continuously learn about our new features, tools, and apps in a fast-paced environment.
  • Collaborate with team members globally to enhance the customer experience.
Requirements
  • Experience: Minimum of 2 years in technical customer support or a call center.
  • Technical Expertise: Previous experience with WordPress and Elementor is mandatory.
  • Technical Expertise: Basic knowledge of HTML, CSS, JS & PHP.
  • Skills: Strong ability to understand and resolve complex technical issues through written communication.
  • Organization: Methodical, detail-oriented, and capable of managing multiple tasks well.
  • Language: Excellent or native-level proficiency in English (reading, writing, and speaking).
  • Advantage: Passion for empowering the web and web creators.