Java Support engineer with 5-7 Yrs of Experience to maintain and support application built on Java & JSP.
Your key responsibilities
- Provide technical support for production systems, including troubleshooting and resolving issues promptly.
- Collaborate with cross-functional teams to identify and address performance bottlenecks, system outages, and other critical incidents.
- Maintain and enhance legacy applications built using Core Java and JSP.
- Demonstrated ability to triage & resolve technical production issues.
- Good analytical and problem-solving skills coupled with good communication and presentation skills.
- Work closely with clients and internal stakeholders to understand their requirements and provide timely solutions.
- Demonstrable understanding of high-quality coding and testing practices.
- Leveraging deep understanding and adoption of Agile software delivery techniques and technologies including Continuous Integration & Continuous Delivery (CI/CD).
- L2/L3 Support Engineer Role to support Enterprise Application by analysing & debugging issues
- Reproduce issues to be able to debug & suggest a fix or workaround
- Participate in on-call rotations to address urgent issues outside of regular business hours.
Skills and attributes for success
- Minimum five years of professional experience as a Java Support engineer with hands-on experience in JSP
- Experience in application support for Java based applications
- Perform defect fixing and provide quick work-around of production issues
- Experience in event driven system like Kafka
- Experience in code debugging & Software Development Life Cycle (SDLC)
- Experience in application development tools (e.g. GIT, SVN and source control), testing, and process and configuration management
- Effectively communicates and documents technical architecture and solutions to internal peergroups as well as other groups
- A team player with solid communication skills, excellent at problem solving, troubleshooting, andembracing new challenges
- Manage team members, assign work and drive production support delivery
- Positive attitude and the ability to remain flexible in a dynamic environment.
- Ability to manage time across multiple, simultaneous projects.
- Must demonstrate the ability to work effectively as a member of a team, as well as the maturity towork independently.
- General working knowledge with the on-prem or Cloud Platform
- Excellent troubleshooting and communication skills, Attention to details.
- Should have understanding and experience of software development best practices and ITIL Process.
- Experience in using Service Now, Incident, Service Request and Change Management Process.
- Education in Information Technology or equivalent working experience
- Have exposure to working in shifts and on-call support.
To qualify for the role, you must have.
- 5-8 yars (Senior) of experience in Core Java and JSP application development, maintenance & support.
- Experience in Core Java 8+
- JSP, Html, CSS, JavaScript
- Knowledge of database systems (e.g., SQL)
- Junit, Mockito
- GIT
- Kafka
- Flexible to work in shifts and On Call Support on a roster-ed rotational basis.
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.