BMC Senior DevOps Engineer 

India, Maharashtra 

717835541

• You are an SRE Engineer with real interest and experience in troubleshooting BMC Helix Product issues, Databases, containers/Kubernetes, cloud technologies etc, and a proven interest and experience in using software engineering to solve operational problems.

• You should be able to troubleshoot BMC Helix product issues.

• Architect and implement automation to auto-remediate/self-heal issues in production.

• You will participate in SRE software engineering, writing code for the continuing reduction of human intervention in operational tasks and automation of processes.

• Monitor the application ecosystem, jumping on bridges and resolving the issues.

• Having a good understanding of core ITSM and SRE practices and technologies.

• Participate in 24x365 on-call schedules and close it within 30 Minutes.

• Working knowledge of the latest version of BMC Products, and various migration tools along BMC Helix.

• Working knowledge of SaaS, Cloud Technologies, and various Integrations

• Expertise in ARS Development using ARS Forms & ARS objects - Active Links, Filters, Escalation, Active Link Guides, Filter Guides, Menus, Web Services, and Applications.

• Very Good Exposure of Remedy Integrations using the latest version of Remedy APIs, ARS workflow, Integrations with SRM, Incident, Change, Work Order, and CMDB Module.

• Working Knowledge of TrueSight Ops Management, Patrol, TrueSight Synthetic Monitoring, TMART, Entuity, Prometheus, Grafana, Atrium Orchestrator, etc.

• Ability to work with significant deadlines for SRE & DevOps projects.

• Working Knowledge of SRM, ITSM, CMDB & Remedy Architect. ITIL v3 certification is preferable.

• Working Knowledge of RSSO, DWP, DWP Catalog, Smart IT, Smart Reporting, and dashboards.

• Working knowledge of SQL Server, Oracle, PostgreSQL, DBFS, etc.

• Able to design & document the requirements comprehensively to execute the Project Plans.

• Ability to automate complex requirements using scripting. Very good troubleshooting skills to debug the scripts – Python & Unix Shell script etc.

• Hard Working, dedicated & effective communication skills.

• Bachelor’s degree in IT or equivalent experience.