Qualcomm Support Engineer Associate 

India, Telangana, Hyderabad 

71605823

Job Area:

Engineering Services Group, Engineering Services Group > Support Engineering

Responsible for providing low-level design and development support from initial concept through completion, manufacturing, and end-of-life phases of a project. Responsible for sustaining aspects of the product development life cycle: documentation updates, design changes based on incremental requirement changes based on product lifecycle, etc. Responsible for design tasks that are limited in scope with varying design and schedule requirements. Conducts analyses to identify, troubleshoot, diagnose, and/or debug technical issues. Applications may include analog, RF, and/or digital.

Minimum Qualifications:

• High School diploma or equivalent.

• 2+ years of experience with design, development, R&D, or similar experience in Electronics or related area.

Preferred Qualifications:

• Associate's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field.

• Certification in Electronics or related area.

• Military experience or training

• 2+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging.

• 2+ years of experience in a lab environment.

Principal Duties and Responsibilities:

• Performs organizational or low-level design, debug, or development support tasks. Executes modifications and revisions of electronic parts, software, system, components or circuitry with supervision.

• Provides design support for engineers and recommendations for small projects with guidance.

• Executes test plans as defined, reproduces and debugs routine issues, and executes automated test reports.

• Installs, upgrades, and configures equipment and/or components. Monitors equipment performance and analyzes simple failures or malfunctions.

• Conducts basic analyses and/or executes troubleshooting as directed to identify and escalate straightforward issues to leaders.

• Gathers information to troubleshoot and helps diagnose simple technical issues with guidance.

• Gathers data and information from others to understand simple specifications and execute tasks.

• Executes individual project priorities, deadlines, and deliverables with minimal supervision.

• Adapts to moderate changes and setbacks in order to manage pressure and meet deadlines.

• Collaborates with individuals inside own team to complete the team's work.

Level of Responsibility:

• Works under close supervision.

• Responsible for own work. Decision-making is limited. Impact of decisions is readily apparent. Errors made typically only impact timeline (i.e., require additional time to correct).

• Requires verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.

• Most tasks require multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.

• Some creativity may be required to troubleshoot technical problems or deal with novel circumstances.

• Limited problem solving required, generally in the nature of troubleshooting simple processes or technology.

The responsibilities of this role do not include:

• Does not provide supervision to others.

• Does not have financial accountability.

• Has no influence over key organizational decisions.

• Does not have a role in strategic planning.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.