Citi Group KYC Operations Analyst - C09 MUMBAI 

Malaysia, Penang, George Town 

713017028

Responsibilities:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
• Maintain BSU tool
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred

Education:

• Bachelor's degree/University degree or equivalent experience

The Pending Closures role reports to the Global ICG Pending Closure Process Lead. The primary job purpose is to manage and drive the Closure process. The role involves working with KYC Owners, KYC Ops and D&M to progress the closure of KYC records. It involves some understanding of the KYC procedures, as well as knowledge of ASU procedures, etc. This role will also be managing the deactivations of records undergoing Account Closures.

Responsibilities:

• Work with Operational Lead managing cross regional team.

• Specific responsibility for driving the Closure Process

• Ensure that no closure records cause a breach of OCC Commitments

• Work with multiple contacts in the ICG KYC Ops and Coverage organizations to secure feedback, engaging at a senior level.

• Responsible for the deactivations and restrictions processes

• Work with global teams within the ASU and Product Processor arenas.

• Prepare and provide updates and reporting to senior management in both the ICG KYC Operations and BCMA groups.

• Utilize multiple Citi platforms to support ad hoc queries and escalations

• Provide ad-hoc analyses in Excel/Access for management and various internal groups; handle impromptu queries for feedback or analysis to support global processes

• Develop Excel/PPT based reports/scorecards

• Undertake other assigned projects / subtasks as requested

• Update task trackers with progress on execution

• Performing data auditing and validation

• Preparation of management reports and /or automation of the production of reports utilising MS Access and MS Excel;

• Resolving data issues or discrepancies

• Liaison with internal departments to retrieve data

• Adhere to Citigroup and regulatory policies and procedures

Qualifications:

• University degree in Finance, Science, Technology, Management, Business Administration, or equivalent field preferred Knowledge/Experience:

• Knowledge of KYC procedures

• Knowledge of ASU would be an advantage

• 3+ years’ experience in banking or finance

• Knowledge of working with databases/system

• Demonstrated experience of optimization in processes involving legal/regulatory adherence an advantage

• Knowledge and experience of the technologies and processes used in Citigroup would be highly advantageous

• Managing, motivating and leading team

• Excellent communication skills – both oral and written - ability to communicate at all levels within the organisation

• Experience working in a global, dynamic environment

• Ability to forge and sustain partnership with individuals and teams various lines of business, divisions and functions

• Ability to work independently and under pressure to manage deadlines

• Superior planning & organising skills

• Superior communication skills

• Advanced Microsoft Excel

• Some Microsoft Access

• Advanced Microsoft Power Point

• MIS and metrics and efficiency analysis skills • Project Management Skills desirable

Time Type: