Palo Alto Senior Staff Site Reliability Engineer 

India, Karnataka, Bengaluru 

712904021

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Implementing and supporting the Linux infrastructure as code where our globally distributed customer-facing platform runs.

• Provision, configure & support resilient hybrid cloud deployment architecture using the automation framework and make it more efficient

• Manage Linux infrastructure CI/CD platform, work with other SREs in deploying and maintaining automation framework, capacity planning, create and review PKI operational runbooks.

• Manage scalability, capacity planning, redundancy, and resiliency.

• Maintain service availability and performance SLAs based on business and product requirements.

• Contribute to documentation related to design, deployment, validation, operations and DR/BCP.

• Design proactive service monitoring, alerting and trend analysis of underlying infrastructure, and support the operations team in implementation.

• Build and operate compute fabric for 1000s of VMs, Kubernetes Clusters. Develop scripts, build tools and write code to automate routine tasks.

• Provide technical support to platform users

• Respond to security implementation and audits of the environment.

• Plan maintenance windows, write up change requests, present technical updates.

• Participate in On-Call support including participating in RCA as required.

• Design and implement network, compute and application-level monitoring solutions

• Implement integrated and automated processes that drive operational excellence

• Advise on industry best practices as it relates to new product selection

• Drive operational cadences around business planning and performance management to ensure the efficient running of the IT org

Your Experience

• First-hand experience with Enterprise infrastructure and application monitoring and reporting tools

• Strong working experience and exposure to containers and orchestration ( Docker, Kubernetes)

• Infrastructure as Code knowledge - Terraform, Ansible, Git, Puppet

• Fluent Scripting skills preferably Python OR Shell OR Bash

• Exposure to Public Cloud Platforms - GCP (Google cloud) OR AWS

• Proficient in CI/CD platforms like Jenkins, CircleCI, etc

• Excellent problem-solving skills; ability to multi-task and prioritize

• Ability to work independently; works well under pressure

• Possess solid communication skills, and will be comfortable working in a fast-paced technical environment

• Background knowledge of network and security technologies

• Strong hands-on Linux experience in managing and supporting Linux server infrastructure in CentOS/RHEL/Ubuntu.

• Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience required.

• Design and performance tuning for Linux infrastructure and API, in-depth knowledge of multi-tier web applications.

• Experience in developing and managing APIs, understanding of API infrastructure optimization and security.

• In-depth knowledge of Certificate Lifecycle Management

• Fluent in Linux security & system hardening, vulnerability management & patching process. Familiarity with CIS compliance levels.

• Must be comfortable with Ansible, Chef or similar configuration management tool to manage infrastructure as code and source code control systems such as GIT or SVN.

• Ability to work cross-functionally across multiple business units, such as product development and engineering

• Must be able to collaborate with a global team spread across multiple time zones.

• Passion, drive, energy, a sense of humour and a great attitude!

• 6+ years of relevant experience, Bachelor or Master’s degree in Computer Science or a related technical field.

• Experience with administration and orchestration of cloud computing (AWS, GCP, etc.) running virtual or container environments.

• Good user and admin Linux skills (Ubuntu a plus).Experience with virtual networking.

• Working experience with IaC tools like Terraform and Ansible. Knowledge of Python and shell scripting.

• Experience with CI/CD development using platforms like - Jenkins, Harness, Artifactory.

• Solid problem solving, troubleshooting, critical thinking, communication, and teamwork skills.

• Passion for automation and monitoring instrumentation in the code.

• Fluency in coding with one or more - Python, Go, Java, You will have to take coding and design tests as required.

• Experience in Infrastructure as Code environment - Terraform, Ansible.You will be asked to write and troubleshoot IaC code during interview.

• Proficient in Kubernetes based deployments, CI/CD platforms like Jenkins, Harness etc..

• Takes great care in documenting conceptual work, detailed design specifications and can present ideas to engineers and engineering leaders.

• Knowledge of AIOps, Application of Machine Learning/Artificial Intelligence in Cloud Infrastructure or IT Operations.

Additional experience in one or more of the following areas is a big plus

• Development of self-healing infrastructure and applications.

• Understanding of Big data, data analytics theory and application.

• Exposure to Enterprise Business Applications, ITSM frameworks and tools is a big plus.

On an everyday basis bring the following traits to succeed:

• Self-motivated, decisive, with the ability to work through ambiguity, and adapt to change and competing demands.

• Excellent problem-solving skills; ability to multitask and prioritize

• Ability to work independently; works well under pressure

• Possess solid communication skills, and will be comfortable working in a fast-paced technical environment

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.