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KLA Product Install Engineer Europe - Instruments Division w/m/d 
Germany, Saxony, Dresden 
71174201

31.07.2024

  • Hold pre-installation meetings with the customer to scope customer unique requirements. Create a plan of action tomeasure/confirm/satisfyunique customer needs. Validate deliverables with customers.

  • Install tool at customer site to meet KLA specifications, through system testing according to procedures. This includes but is not limited to: light source and optical integration and precision alignment; wafer handler robot integration and teaching; camera and collection optics alignment and calibration; system-level calibrations and verification; performance testing for sensitivity and repeatability; stability and cleanliness testing; applications verification and product wafer validation.

  • Solving complex system issues in a timely manner, using abstract thought, data analysis, seven-step problem-solving methodology, and other available tools.

  • Management of critical issues across customers and regions.

  • After system testing, meet with the customer to facilitate verification of the tool performance, during which the validation of the tool is performed, to ensure it is properly functioning.

  • Management of customer satisfaction through pre-activity meetings, routine update meetings, escalation meetings, post-activity meetings, and warranty meetings.

  • Performinstall/customer-focusedapplication testing to approve the operational quality of the tool.

  • Provide new product installation training to worldwide customer support engineering.

Minimum Qualifications

  • Technical degree/diploma in engineering, mechanical, electrical, electronic engineering or equivalent work experience.
  • 2-3 years semiconductor industry work experience is a bonus.
  • Panel of competencies in optical, mechanic, electronic, lithography, metrology, and laser technology – is desirable.
  • Good level technical & analytical skills, ability to understand and troubleshoot problems in software and electronic, optic, mechanical, electro-mechanical or electro-optical systems.
  • Knowledge of computer theory, operating systems i.e. MS Windows.
  • Ability to work under pressure and work to project deadlines.
  • Available to travel internationally.