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Key job responsibilities
- Operate a large, cross-organization metrics program focused on delivering a a premium customer experience that requires a high quality bar
- Establish and drive weekly mechanisms to operate and inspect this data at scale while identifying key trends and areas for improvement
- Identify, define, and build new metrics or dashboards to highlight key opportunities or areas of concern to leaders across the organizationA day in the life
In this role you will define and own the core metrics program that guides daily science and engineering priorities towards delivering a product that customers love. You will maintain strong lines of communication across partner BI, science, engineering, and product teams to ensure common focus on how our product experiences are performing against established criteria. You will ensure that our metrics reporting and associated mechanisms remain reliable and robust as we scale rapidly, driving trust in the data for all stakeholders.
- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Ability to coordinate and manage programs despite ambiguity and adversity; deliver results on-time with attention to detail; strong written and verbal skills
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