Serving as a first point of contact, the global HRdirect team consists of 60+ employees, processing HR queries from all SAP employees worldwide. In HRdirect, you will be a part of our dynamic, fun, international team that is ready to support you.
Day-to-day tasks will include handling HR questions via a ticketing system, email, chat and on the phone, by researching answers in our Knowledge Database. You will ensure the Database is up to date by collaborating with other HR teams.
In addition, you will have opportunities to get involved in various cross-functional HR projects including process and technical innovations such as robotics, automation, machine learning and chatbots.
What you'll bring
Previous HR experience is not required, you just need to:
be proficient in English and either German or French
strive to help others
enjoy solving problems by researching information
be responsive, own your task and follow through
be curious and thirsty to learn, think outside the box