Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Partners with product owners and developers to deliver user stories, to define acceptance criteria.
- Perform detailed requirements gather and field-level data analysis.
- Support audit related activities both internal and external by providing data analysis and responding to inquiries.
- Identify areas for automated regression testing. Assess system performance (both business logic and user experience) to ensure that functionality is as intended.
- Review planned releases to ensure acceptable integration with existing components.
- Create and maintain technical content for support and end user consumption. Document and support release activity following the change release process
- Collaborate on production/business defects with deep dive analysis, synthesizing large amounts of data from various data sources into actionable insights, proposing solutions
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Experience in product life cycle activities including discovery and requirements definition ; Developing knowledge of data analytics and data literacy
- Advanced knowledge of business processes and data analysis, as well as the ability to construct complex data queries and collaborate with colleagues
- Technical experience with developing REST Service specifications using Swagger, creating Avro schemas for Kafka messages, understanding SQL and no-SQL schema design principles
- Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
- Ability to liaison between lines of business and development teams, translating strategic goals into technology solutions, and vice versa
- Understanding of business needs, including how data is used and managed, and functional design
- Experience working with high-performing teams in complex program execution ; Experience with documenting issues and creating stories in Jira.
- Strong understanding of Waterfall and Agile methods; stakeholder management; budget management, risk management and operations
- Ability to create and maintain relationships with a wide range of stakeholders throughout the firm
- Ability to create and communicate flow diagrams. Ability to work in a fast-paced environment with frequently changing priorities.
Preferred qualifications, capabilities, and skills