GE HealthCare Field Service Engineer 

Remote, Remote 

707003459

• Assist customers with troubleshooting and maintenance of instrumentation systems, electrical components, motors, generators, pumps, valves, filters, and other associated equipment.
• Work collaboratively with cross functional teams (e.g., Engineering, Quality Control, Regulatory Affairs, Technical Support, etc.) to resolve complex product issues/problems.
• Provide feedback to Engineering regarding equipment problems, quality issues, and suggestions for product improvements.
• Communicate with management on new technology and products being introduced into the field.
• Participate in activities related to CAPA investigations including root cause analysis, corrective action, and preventative measures.
• Interact regularly with customers to ensure high levels of satisfaction with GE products and services.
• Review user manuals and provide input regarding accuracy and clarity prior to publication.
• Train customers on the use of our products and perform installation and commissioning activities when required.
• Provide training sessions for end users on the features and applications of GE products.
• Travel to customer sites for installation, training, and servicing of instruments and equipment.
• Associates Degree in Biomedical Equipment Technology (BMET) or equivalent experience.
• A minimum of three years of relevant experience in medical device industry preferred.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Strong interpersonal skills and decision making abilities.
• Effectively manage multiple competing priorities simultaneously.
• Ability to function autonomously with little direct supervision.
• Self-motivated to plan, organize, and prioritize assigned activities.
• Ability to read schematics and interpret drawings.
• Demonstrate basic computer literacy.