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Amazon Support Engineer Global Maintenance Automation Platform MAP 
United Kingdom, England, London 
706771318

06.04.2025
DESCRIPTION


Key job responsibilitiesAs a Support Engineer within the Global MAP OE team you will:- Deploy software solutions to our production facilities, remotely or on-site- Manage trouble tickets to resolution or escalation using existing documentation, procedures, and tools
- Maintain products and systems and perform change management activities using existing documentation or with support from peers
- Identify improvements to existing support processes and contribute to support documentation updates and creation

BASIC QUALIFICATIONS

Bachelor's degree in engineering or equivalent
Experience supporting software development for Industrial Automation (PLC, SCADA and HMI)
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience in scripting in modern program languages


PREFERRED QUALIFICATIONS

Experience as Control systems engineer / Automation engineer
Deep knowledge of SCADA systems
Deep knowledge OEE systems
Deep knowledge of AWS services