Citi Group Services Operational Risk Reporting Analytics 

United States, Florida, Jacksonville 

706742938

Responsibilities:

The role’s primary responsibilities are:

• Analyze large data sets to build / generate regular and ad-hoc reporting in Qlik Sense, Tableau Desktop, Excel, and/or PowerPoint for relevant
• Source relevant data from systems of record and points of contact and wrangle it in Tableau and Excel to deliver data files capable of supporting Qlik Sense and traditional PowerPoint reporting
• Deliver Quality Control of teammates’ production flows, data files, and reporting elements, as required
• Develop effective relationships with key stakeholders, and other related risk and control teams to help in making informed decisions
• Assess and leverage available data and reporting to identify trends, themes and areas requiring stakeholder review via the team’s reporting outputs
• Strategize plans for reporting and analytics enhancement, formally leading projects and informally managing teammates through efficient and effective execution of those projects
• Create, implement and/or improve processes through efficiencies/automation
• Document and update procedures in a timely manner / conducting training sessions or walk-throughs to the team to enable effective application in BAU
• Contribute to organizing/maintaining the team’s SharePoint sites used to enable self-service access for the stakeholders
• Be up to date with all policies, Operational Key Risks (OKRs), and new reporting requirements impacting the business and support their implementation in a timely manner
• Engage and assist with additional workstreams, as required.
• Project Manage / lead initiatives, as required.

Aspiring candidates should have:

• 7-9 years of relevant work experience in data analytics / data science, ideally in Risk, Compliance, Legal or other control related functions within a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof
• experience in area of focus as well as working within a globally dispersed team
• Ability to articulate complex problems and solutions through concise and clear messaging – verbal, written, and through data visualization / reporting
• Experience directly managing personnel and teams, preferred
• Good interpersonal and relationship management skills to be able to support multiple stakeholders with a ‘can do’ collaboration mentality
• Planning, project management and scheduling skills sufficient to be effective in prioritizing and meeting deadlines
• Demonstrated ability to work in a fast-paced business environment with a high degree of change and resilience
• Excellent working knowledge of Qlik Sense, Tableau, Excel, SharePoint, and other database systems

What this role offers you

Aside from the competitive benefits that Citi already offers, this role will give you:

• The chance to be part of a flexible team that values its people, encourages ownership of your work, wants to hear your ideas, values diversity and where you can feel confident that you can bring your whole self to work.
• The opportunity to learn about Citi’s key Risk and Control processes. Risk and Control is a growing focus area in Financial Services and the growth in this area across Citi is rapid at the moment.
• Exposure to Senior leadership across multiple lines of business to demonstrate skills and abilities
• Career development prospects as the team grows in the coming years – we are creating a sustainable team with career pathways for those who demonstrate their contribution to our success.

Anticipated Posting Close Date:

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