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IBM OTC Practitioner 
Philippines, Cebu, Naga 
705683469

27.03.2025

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As an Accounts Receivable Analyst, you'll be able to do the following tasks/function:* Ensure Customer Payments are applied accurately and timely in accordance with Service Levels Agreements.* Apply receipts to open balances and Rectify processing errors if needed.* Download customer remittance details and ensure customer payments are applied based on it.* Research any unidentified payment receipts and work with Cash Collectors to determine correct posting.* Maintain a Daily Cash Receipt file to document the processing time for the cash applied payments.* Respond to inquiries regarding payment status.* Create and distribute monthly reports.* Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.* Review and update Desktop Procedures (DTP).

Required education
Bachelor's Degree
Required technical and professional expertise

* Graduates of Finance, Accounting, Economics or Business related courses* Basic understanding or working knowledge of general finance and various finance concepts and principles.* Basic knowledge or Beginner level in Excel.* Good written, oral, and interpersonal communication skills.* Ability to follow and complete straightforward, stand-alone tasks within detailed instructions and predefined procedures.* Ability to work independently in a fast-paced, dynamic setting while maintaining accuracy and delivering against deadlines.

Preferred technical and professional experience

* Less than 1 year work experience in Finance and Accounting.* Knowledge of SAP or Autorek/AutoBank is an advantage.* Experience in Customer Service/AR support or handling customer inquiries is an advantage.* Similar work experience of at least one year especially in a BPO or similar fast-paced setting.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.