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Your way to impact
You will have a good understanding of the needs of small and medium businesses and will track local trends and the performance of PayPal’s local SMB portfolio to identify local risks or opportunities in the overall SMB strategy,
You will and adapt the local plan accordingly.
You will have to work effectively with cross-functional teams to make sure all local stakeholders are aligned to the overall segment plan and have a regular cadence with them to ensure they understand the drivers of performance in the portfolio.
Your day-to-day
In your day-to-day role you will;
Be accountable for the financial performance of the local SMB portfolio in DACH
Accountable to deliver End to End DACH SMB strategy, and lead delivery with local cross-functional teams
Accountable for delivering commercial initiatives to deliver value for the SMB portfolio.
Oversee and reduce friction in the execution of local SMB priorities across functions (e.g. inside sales, marketing, partner, product, paypal.com, developer, pricing, risk, customer service, etc.)
Hands-on execution coordination of global and local cross-functional initiatives that are not related to the launch of a new product capability
Analyze, interpret, and communicate SMB performance to a senior audience and other cross-functional stakeholders
Capture the voice of the customer and turn feedback into actionable initiatives to service merchants
Identify risks and opportunities based on deep understanding of SMB performance drivers
Identify unique local SMB needs, market trends and changes to the competitive landscape
Propose changes to strategy and tactics to improve performance, or in response to changing market conditions
What do you need to bring
Must be fluent in German
Passion for the SMB sector and how we can support them as a company
Experience in the fintech or payments preferred but not mandatory
Experience in leading and influencing large cross-functional teams to a clear outcome
Experience in business case development, market and opportunity sizing and preparing strategic recommendations for senior executives
Demonstrated ability to simplify complex topics while not losing sight of detail
Excellent ability to combine strategic thinking with hands on execution and delivery
Strong quantitative analytical skills, able to manage through data and insights to build compelling and innovative strategies
Very strong customer focus, naturally including customer perspective in plans, decisions and actions
Experience leading complex strategic and operational initiatives, working through technical, operational, legal/policy and business issues
Experience at the forefront of the B2B sector with a passion for serving SMBs in an innovative and global environment
5+ years working in a business strategy or commercial management capacity
Excellent written and oral communication skills, with a natural talent for crafting and presenting compelling recommendations at C-level
Our Benefits:
Any general requests for consideration of your skills, please
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