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PayPal Commercial Portfolio Lead - SMB 
Germany, Brandenburg 
705191058

20.03.2025

What you need to know about the role:


Your way to impact

  • You will have a good understanding of the needs of small and medium businesses and will track local trends and the performance of PayPal’s local SMB portfolio to identify local risks or opportunities in the overall SMB strategy,

  • You will and adapt the local plan accordingly.

  • You will have to work effectively with cross-functional teams to make sure all local stakeholders are aligned to the overall segment plan and have a regular cadence with them to ensure they understand the drivers of performance in the portfolio.

Your day-to-day

In your day-to-day role you will;

  • Be accountable for the financial performance of the local SMB portfolio in DACH

  • Accountable to deliver End to End DACH SMB strategy, and lead delivery with local cross-functional teams

  • Accountable for delivering commercial initiatives to deliver value for the SMB portfolio.

  • Oversee and reduce friction in the execution of local SMB priorities across functions (e.g. inside sales, marketing, partner, product, paypal.com, developer, pricing, risk, customer service, etc.)

  • Hands-on execution coordination of global and local cross-functional initiatives that are not related to the launch of a new product capability

  • Analyze, interpret, and communicate SMB performance to a senior audience and other cross-functional stakeholders

  • Capture the voice of the customer and turn feedback into actionable initiatives to service merchants

  • Identify risks and opportunities based on deep understanding of SMB performance drivers

  • Identify unique local SMB needs, market trends and changes to the competitive landscape

  • Propose changes to strategy and tactics to improve performance, or in response to changing market conditions

What do you need to bring

  • Must be fluent in German

  • Passion for the SMB sector and how we can support them as a company

  • Experience in the fintech or payments preferred but not mandatory

  • Experience in leading and influencing large cross-functional teams to a clear outcome

  • Experience in business case development, market and opportunity sizing and preparing strategic recommendations for senior executives

  • Demonstrated ability to simplify complex topics while not losing sight of detail

  • Excellent ability to combine strategic thinking with hands on execution and delivery

  • Strong quantitative analytical skills, able to manage through data and insights to build compelling and innovative strategies

  • Very strong customer focus, naturally including customer perspective in plans, decisions and actions

  • Experience leading complex strategic and operational initiatives, working through technical, operational, legal/policy and business issues

  • Experience at the forefront of the B2B sector with a passion for serving SMBs in an innovative and global environment

  • 5+ years working in a business strategy or commercial management capacity

  • Excellent written and oral communication skills, with a natural talent for crafting and presenting compelling recommendations at C-level

Our Benefits:

Any general requests for consideration of your skills, please