As an Analyst/Associate in the Collateral Management Operations team, you will be responsible for engaging with both internal and external clients, resolving relationship issues and significant matters on behalf of the business. You will provide collateral coverage for all APAC-based clients from Malaysia, including those in Japan. You will handle the issuance, receipt, and monitoring of margin calls for OTC Derivatives and Loans, ensuring compliance with collateral agreements. You will manage and escalate collateral disputes to senior management and credit risk teams, while also recording, reconciling, and controlling cash or securities used as collateral. You will oversee a portfolio of clients, offering consultation and expert advice, and manage collateral on principal trades facing clearing houses.
Job Responsibilities
- Focus on clients with sensitive relationships, such as those in Japan and hedge funds.
- Generate collateral statements and send calls to clients for both standard and non-standard agreements, ensuring timely follow-up.
- Answer incoming collateral calls from clients and compare them to JP Morgan's exposure.
- Agree on the amount and type of collateral to be moved.
- Follow up on any counterparty fails.
- Reconcile and resolve disputes, especially with large disputes or credit-sensitive customers.
- Agree on coupons due on securities held as collateral.
- Complete month-end tasks, including computing and agreeing on interest for any cash collateral held or delivered.
- Resolve incoming queries regarding a client’s portfolio in a timely manner and escalate issues as needed.
- Manage margin-related cash and security settlements.
Required qualifications, capabilities, and skills
- Degree holder in Finance or Accounting
- Excellent client communication skills and telephone manner and a strong ability to build client relationships
- Must be highly numerate with good keyboard and core system (Outlook, Excel, and Word) skills.
- Strategic thinker, able to review and implement process improvements.
- Working knowledge of OTC Derivative products or similar background.
Preferred qualifications, capabilities, and skills
- 1-2 years of experience preferred in the Banking and Finance industry