Roles & Responsibilities
- Ensure global service and support teams are equipped with the processes, tools, and training required to meet professional services project commitments and deliver program service outcomes.
- Conduct impact assessments to guide execution across process training, product training, service documentation updates, mock installations, early adopter programs, and product issue tracking.
- Collaborate cross-functionally with product management, engineering, training teams, instructional designers, and service/support teams to coordinate and deliver program readiness activities.
- Capture and communicate lessons learned to product and engineering teams to enhance product quality and serviceability.
- Lead release handoffs to regional teams, sharing updated service tools, training materials, and collateral.
- Apply lean principles to standardize processes and drive continuous improvement within the Organizational Readiness framework.
- Leverage deep technical and analytical expertise to execute program strategies and deliverables.
- Understand best practices and how they integrate across functions; maintain awareness of market competition and differentiators.
- Exercise sound judgment to propose solutions for complex, interdependent processes.
- Serve as a resource and mentor to less experienced colleagues; may lead small-scale projects with low risk and resource requirements.
- Communicate performance expectations and facilitate consensus-building within the team; handle sensitive issues with professionalism.
Required Qualifications:
- Bachelors Degree with at least 10 years in Program /Project Management in IT Healthcare.
Desired Characteristics
- PMP certification.
- Radiology/Cardiology/Pathology PACS implementation experience.
- Healthcare IT Program Management experience.
- Cloud experience
- Strong process skills. Demonstrated ability to create RACI’s, flow charts, and process maps.
- Strong oral and written communication skills.
- Strong problem-solving skills. Demonstrated ability to analyze and resolve problems.
- Experience working cross functionally with multiple stakeholders.
- Global experience.
- LEAN
- QMS
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
The salary range for this position isTotal Base Pay Range 98,880.00 -148,320.00 USD Annually not including a discretionary bonus program.
Application Deadline: October 28, 2025