Netflix Workplace Coordinator Manila 

Philippines, Manila 

700429639

A successful candidate will be ready to give improvement suggestions and very passionate, self-motivated, proactive, quick-thinking, flexible, able to pivot when necessary, thorough and able to juggle multiple and diverse responsibilities with a strong emphasis on organization and an unwavering attention to detail at all times. This is a demanding and fast moving position that requires someone who is a proactive and positive thinker, and able to exercise good judgment and communication.

What You’ll Do:

• Deliver a five-star service experience: Act as the first point of contact for employees, guests, vendors, and interview candidates, ensuring all interactions reflect Netflix’s high standards for service, professionalism, and hospitality.

• Support workplace operations: Build and maintain vendor relationships to ensure top-tier service, handle purchase orders, and oversee inventory of office supplies, swag, and front-of-house materials, ensuring nothing essential is ever out of stock.

• Be a part of EH&S (Environment, Health & Safety) and ERT (Emergency Response Team) and act as Fire Warden/Emergency POC.Some on call availability, flexible schedule for off hours/emergency support

• Keep communication flowing: Monitor and respond to inquiries on employee-facing platforms such as Slack, addressing questions and concerns efficiently while maintaining a helpful, approachable tone.

• Maintain high workplace standards: Conduct regular site walkthroughs to ensure the workplace is clean, safe, and aesthetically aligned with Netflix’s culture. Identify and address health, safety, or maintenance issues proactively.

• Execute memorable events: Collaborate with internal partners and external vendors to coordinate and facilitate employee events, ensuring smooth operations and a positive stakeholder experience.

• Promote sustainability initiatives: Partner with vendors and internal teams to implement and improve sustainability efforts in workplace operations, driving eco-friendly practices across the office.

• Create and refine playbooks: Develop and maintain detailed workplace playbooks to document processes, ensuring clarity and consistency for the team and enabling operational excellence.

• Support cross-functional collaboration: Partner with teams across and outside of Enterprise Operations to execute key projects, improve processes, and meet shared objectives.

• Contribute to workplace aesthetics: Work with the Workplace Operations team to ensure office aesthetics meet Netflix’s standards, creating an environment that’s welcoming, inspiring, and aligned with our brand.

• Be agile and proactive: Provide support for ad-hoc projects and initiatives, from workplace pilots to employee engagement efforts, always staying flexible and focused on delivering exceptional results.

• Oversee the food & beverage program to ensure that the program is designed to fuel creativity, collaboration, and connection.

• Develop and oversee all Preventative Maintenance Program and look after the all office equipment are functioning properly.

Who You Are:

• Experience: 3-5 years in facilities, workplace operations, and hospitality, ideally in a fast-paced, dynamic environment. Entertainment or Media experience is a plus.

• Technical Skills: Proficiency in Google Workspace (Docs, Sheets, Slides) and Slack; experience with project management and ticketing tools such as Asana, Zendesk, or similar platforms.

• Relationship-Building: Proven ability to build and maintain positive relationships with team members, cross-functional partners, and external stakeholders, fostering collaboration and trust.

• Operational Excellence: Proactive and self-motivated, with a strong focus on delivering exceptional results and driving continuous improvement.

• Communication: Strong written and verbal communication skills, capable of conveying information clearly, concisely, and with confidence to a variety of audiences.

• Problem Solving: Exceptional problem-solving abilities, with a willingness to take calculated risks, think creatively, and offer innovative solutions.

• Organization and Multitasking: Adept at managing multiple priorities in a high-energy, creative environment. Demonstrates strong attention to detail, excellent organizational skills, and the ability to meet deadlines under pressure.

• Flexibility: A positive, adaptable attitude and the willingness to work outside standard office hours when needed to support operations or events.

• Culture: A clear understanding of and commitment to embracing Netflix’s unique culture of freedom and responsibility, while contributing to a collaborative and high-performing environment.

• Ability to be discreet and maintain confidential information

• Location & Availability: This is a full-time, on-site role based in Manila, Philippines. Candidates must be available to work in person and comfortable working flexible hours, including early morning/late evenings and weekends, as needed.