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Google Product Support Consultant Policy gTech Ads English Chinese China, Hong Kong, Hong Kong Island 698567500
Yesterday
Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hong Kong; Shanghai, China.Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
- Bachelor’s degree or equivalent practical experience.
- 2 years of experience in a project/program management, consulting, or client-facing role.
- Ability to communicate in English and Chinese fluently, to support the Greater China customers and stakeholders.
- Ability to work flexible non standard working hours in line with customer requirements.
Preferred qualifications:
- Experience using Google Ads or other online advertising solutions and the media landscape.
- Experience in developing strategic perspectives on customer-focused solutions.
- Experience in business analysis to conduct analytics, develop dashboards, and make recommendations.
- Experience in technical troubleshooting or customer support with a customer first and empathetic mindset, with ability to own experience and solutions.
- Experience in managing and influencing stakeholders, with strong communication skills.
- Ability to work well in an ever changing environment, solve problems and think critically.
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