Job responsibilities:
- The Collateral Service Specialist IV will be primarily responsible for reviewing post-closing loan documents as per the specific Line of Business requirements and guidelines to determine whether the required documents have been received and executed correctly.
- Researching on any queries/ requests sent by the Business Partners/ officers and replying to the same.
- They are expected to maintain the agreed quality for the transactions processed. They should also comply with set guidelines, procedures, rules and regulations; work as a team to achieve SLAs for the process and individual targets; and work towards process improvement.
Required qualifications, skills, capabilities
- Graduates with 2-3 years of experience preferably in banking industry
- Excellent verbal and written communication skills.
- Ability to act on his / her own to solve problems and make decisions.
- Ability to interact effectively with various levels of bank personnel.
- Strong interpersonal and customer focus.
- Attention to detail and accuracy.
- Ability to work with limited supervision, receiving minimum instructions on new assignments.
- Ability to work in a team environment and flexible to work in night shift.
- Strong knowledge of MS-office applications.