Responsibilities:
- This role will manage products within the End User Digital Workspace Services product portfolio which includes internal products such as Cloud Desktop, Thin / Thick Desktop, Apple Mac, Software Delivery, Robotics Process Automation, and more.
- Partner with a variety of stakeholders such as engineering, security, marketing, communications, operations to drive product objectives and experience.
- Lead development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product, as well as review surveys and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers.
- Identify cost drivers and be responsible for Total Cost of Ownership for specific products by analyzing hardware, software, licensing, and operational expenses.
- Ensure alignment of your product with other products within the Desktop Portfolio, while effectively coordinating and understanding stakeholder priorities to serve as the voice of the customer.
- Directly enhance end-user experience by driving key decisions through data analysis, surveys, and development of functional and business requirement documents that align strategic goals with business objectives.
- Be effective at resolving conflicts while managing multiple priorities, evaluating, and balancing the impact of their decisions across various businesses/customers.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.
Qualifications:
- 4-8+ years of relevant experience such as product management or project / program management
- Strong ability to conduct detailed analyses of Total Cost of Ownership (TCO) including hardware, software, licensing, and operational expenses.
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
- Strong communication skills with ability to facilitate conversations to senior leadership, technical, and business stakeholders.
- Demonstrated analytical skills to drive strategic business decisions.
- Demonstrated problem-solving and decision-making skills.
Education:
- Bachelor’s degree/University degree. Master’s degree preferred.
What we’ll provide you
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Technology Product Management
Time Type:
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