In this role, you will:
- Perform various operational tasks on complex securities that require general knowledge of unit functions and systems
- Support securities operations
- Identify ways to improve the overall process
- Perform moderately complex duties such as processing, researching inquires and reconciling transactions
- Review time sensitive documents
- Receive direction from supervisor and coordinate situations involving other departments
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Completed 2nd year in college or Graduate of bachelor's degree any course
- Amenable to service desk role (inbound calls)
- Extensive working experience (voice support) in the BPO/Contact Center industry
- Preferred background in Securities Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education (e.g trade processing, trade booking, brokerage services, derivatives, fixed income, etc)
- Extensive customer service experience (voice and service desk support) in the BPO/Contact Center financial campaign or financial services industry
- Amenable to permanent night shift and follows US holiday schedule
- Amenable to onsite reporting in Five Neo Building 31st Street BGC Taguig City
16 Jun 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.