Develop and maintain the organization’s infrastructure and system architecture, delivering professional, scalable, and high-quality solutions for complex challenges.
Continuously assess and update existing infrastructure technologies to ensure relevancy and effectiveness, identify areas for improvement to formulate future technology roadmaps.
Act as a tech support, provide technical support to employees for both simple and complex issues.
Plan, lead, and implement IT projects, including rollouts and infrastructure upgrades, collaboration with other teams (DevOps, Security), with full project management responsibility.
Embed security best practices into all infrastructure designs, including principles like Zero Trust, IAM, encryption standards, and regulatory compliance.
Oversee the network environment, ensuring optimal performance and security.
Be the administrator for Google Workspace and JumpCloud, including the management of the JumpCloud MDM and Applications, and Google Gmail, Calendar, Drive and other Google applications.
Maintain and manage the IT servers and resources hosted on AWS.
Configure, install, and maintain office technical equipment, including laptops, printers, monitors, Conference room technology, IT asset management and other peripherals.
Requirements
At least 5 years of experience as an IT Specialist / System Administrator.
Hands-on experience with firewalls, and network protocols, including installation, configuration, and troubleshooting, for FW, AP, and Switches (Fortinet - advantage).
Experience in tech support for MacOS and Windows 10, 11 & MS Office.
Experience working with SaaS IDPs (Okta, JumpCloud).
Experience with Zero trust solutions (ZTNA) like ZScaler.
Experience with MDM solutions such as Intune, Jamf, and JumpCloud.
Experience in PC/laptop imaging, deployment, and troubleshooting.
Experience with Google Workspace, Jira, Slack.
Familiarity with scripting with either Bash or PowerShell
CCNA & MCSA or equivalent
Proficiency in English - must
Team player
Service-oriented
Advantages
Advanced scripting capabilities with Bash, Windows WSH or PowerShell scripting