JPMorgan Head Fraud Product Director 

United Kingdom, England, London 

69247716

Job Responsibilities

• Lead the 1st line of defence for fraud
• Define the strategies and principles that protect the business and its customers from fraud
• Assemble and lead product, analytics and engineering teams to build the technology and capabilities that help us monitor, detect and prevent fraud
• Identify, analyse and integrate with relevant vendors, building and maintaining these relationships
• Guide product, design and engineering teams to build customer journeys that help the business address fraud and enable our customers to self-serve
• Work with our lines of defence to ensure models, rulesets and strategies are effective and compliant
• Define processes and best practice that help the fraud function deliver the needs of the business at scale
• Share this best practice and subject matter expertise with colleagues across the firm

Required Qualifications, capabilities and skills

• Experience of fraud product strategy, delivery and management
• Experience implementing fraud monitoring, detection & prevention tooling
• Experience implementing authentication tools
• Experience working with vendors, including evaluation of their product offering and consequent integration
• Experience working with engineering teams
• Strong awareness of technologies and trends, both from a threat and counter-threat perspective
• Experience in banking or a regulated industry

Preferred Qualifications, capabilities and skills

• Desire to analyse and solve hard problems with innovative solutions
• Desire to teach others and share knowledge. We aren’t looking for hero leaders, more for team players. We want you to coach other team members on principles, practices and implementation patterns
• Clarity of thought. We operate quickly and efficiently, and we value people who are economical with their time and clear with their opinions
• Comfortable in uncharted waters. We are building something new. Things change quickly. We need you to learn technologies and patterns quickly
• Vision. We don’t want you to sacrifice the future for the present. We want you to choose technologies and approaches based on the end goal