JPMorgan Product Manager - Business Banking Merchant Services 

India, Telangana, Hyderabad 

691699884

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Understands high-level tech changes to drive and participate in JADS, Elaborations, scrum refinements, and other scrum ceremonies.
• Collaborates with tech and design to ensure requirements are met while enhancing customer experience.
• Identifies ongoing gaps, optimizations, and future opportunities for the product and capabilities needed for effective evolution of digital account opening.
• Engages closely with cross-functional stakeholders to identify risk and controls that meet business and consumer needs, while meeting critical deadlines.
• Understands, manages, and communicates prioritization of features, with a mind toward user and business benefits and tradeoffs.

Required qualifications, capabilities, and skills

• Possesses 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Holds advanced knowledge of the product development life cycle, design, and data analytics.
• Demonstrates proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Is familiar with the business services and offerings associated with Chase.
• Has demonstrable experience working in financial services, retail banking, digital payments, e/m-commerce, online and mobile platforms, etc.
• Is proficient in Adobe Analytics, Splunk, Jira, Align.

Preferred qualifications, capabilities, and skills

• Demonstrates prior experience working in a highly matrixed, complex organization.
• Possesses knowledge in the Merchant Services or Business Banking Deposits domain.
• Creates and presents status updates, roadmap changes, and other shifts to senior leadership.
• Is knowledgeable in automation strategies.
• Utilizes machine learning and other AI models.