Ebay UK Commercial Team Lead 

Ireland, Dublin 

691390472

What you will accomplish

• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Utilize available tools to analyze team performance metrics, ensuring that goals are met and identifying areas for improvement across the team
• Provide status reporting of team KPI’s against the program plan or workstream
• Regularly review and optimize processes for efficiency and effectiveness. Use retrospective and planning session insights to make data-driven decisions for process improvements
• Recognize and celebrate team and team member accomplishments and exceptional performance
• Maintain an excellent level of teamwork by incorporating a positive attitude, being supportive in words and actions, embodying the core values of eBay
• Lead hiring process & support on-boarding of new teammates, coach existing teammates as needed on process and policy and perform developmental tasks as necessary
• Lead on new programs and pilots as directed by the UK Business Units teams across key B2C segments to help seller growth and improve customer engagement
• Lead on providing upward feedback to the UK BU and GCX leadership team on outreach activity, BoB performance and any on-going projects
• Responsible for reaching goals/objectives within the team, actively driving personal development & skills acquisition, coaching as required
• Maintain healthy group dynamics
• Administer disciplinary actions according to HR policies. Notify senior management and Human Resources of any issues of concern
• Anticipate future demands & develop plans accordingly - communicate any concerns as relevant

What you will bring

• Fluency in English language
• Natural relationship builder with integrity, reliability and maturity
• Proven ability to manage, motivate and build success teams
• Change agility and ability to help manage your teams through change
• Commercially focused and have a strong track record of achieving and surpassing targets
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Positive attitude, the ability to work well with others and to meet and overcome challenges
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Ability to prioritize among competing tasks
• Critical thinking and problem solving skills
• Excellent time and project management skills. You’re always looking to improve inefficient processes
• Keen attention to detail and adherence to deadlines
• Strong working knowledge of internal and external PC based systems and software applications (Microsoft Office Suite, Unify, Agent Desktop, Salesforce)

Experience:

• 2 year commercial or sales experience within a fast paced target oriented environment

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