Job responsibilities:
- Coordinate preparation in advance of known testing events
- Liaise between Business Executives and Audit and/or Compliance teams
- Facilitate a disciplined approach to communication, requests/responses, and interactions with Audit, Compliance, and other testing partners
- Coordinate between subject matter experts and Business Executives for construction of responses and handling of observations
- Provide status updates to senior leaders and key stakeholders
- Monitor and communicate Audit / Exam testing calendars
- Maintain audit artifacts in SharePoint for retention and reference to benefit the business. Maintain Playbook and best practices shared with business teams to improve audit performance.
- Oversee engagement in CCB audit-readiness evergreen program
- Provide recommendations for improvements to processes and policies in support of organization commitment to compliance
Required qualifications, capabilities, and skills:
- Minimum of 5 years of financial services experience in process improvement, control-related functions, business banking, or other relevant fields
- Previous leadership/management experience required
- Bachelor’s degree or equivalent experience required
- Experience working in cross-functional teams to analyze, design, and deliver best practices
- Proven track record of applying sound judgement, recommending process improvements, and successful implementation of new processes
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop additional skills as needed
Preferred qualifications, capabilities and skills:
- Bachelor’s degree in Business, Finance, or Systems, or equivalent work/training experience
- Experience with Consumer, Business, or Commercial Banking
- Experience with the following platforms/software: Business Banking Business Central, Customer Assist, Confluence, Application Storage and Retrieval (APSTAR), SmartApp, LoanTrack, and VLS
- Proficient with Microsoft Office tools, including SharePoint, Excel (e.g., pivot tables, macros, etc.), Word, and PowerPoint
- Preferred fields of experience: Business Banking, Audit or Audit Management, Control Management