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Nokia Customer Project Manager Armenia 68802845
17.04.2025
HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
- Manages customer programs or projects within a defined product or service scope for medium to large, complex contracts with moderate to high risk.
- Ensures full alignment with Nokia methodologies, operational guidelines, and best practices.
- Oversees project planning, execution, and financial forecasting, ensuring cost, scope, schedule, and quality (CSSQ) objectives are met.
- Leads contract execution, risk management, and change control processes while ensuring smooth transitions between sales, delivery, and support.
- Acts as the primary customer interface, addressing concerns, driving quality improvements, and identifying opportunities for contract expansion.
- Monitors and controls project performance through KPIs, ensures accurate data management, and leads the project team effectively.
- Supports decision-making on delivery approaches and operational processes while ensuring compliance with contractual obligations.
- Completes project closure or handover activities, including lessons learned and post-calculations, to drive continuous improvement.
KEY SKILLS AND EXPERIENCE
- Strong customer relationship management skills
- Excellent communication and interpersonal skills
- Ability to understand and analyze customer needs
- Knowledge of Nokia products and services
- Ability to coordinate and manage multiple stakeholders
- Experience in contract management and renewal
- Strong analytical and problem-solving skills
- Languages: English, Russian (mandatory) Armenian (nice to have)
Job Info
- Job CategoryProject Management
- Posting Date03/06/2025, 12:00 AM
- LocationsWerinherstrasse 91, Munich, 81541, DE
- Apply Before05/31/2025, 12:00 AM
- Degree LevelBachelor’s Degree
- Job ScheduleFull time
- Role TypeIndividual contributor
- Job Identification
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