IBM Networking Support Engineer 

Bulgaria, Sofia 

685940842

Your Role and Responsibilities

This role requires excellent technical skills in Cloud and Networking, an eagerness to constantly learn and evolve and a natural curiosity as well as outstanding customer communications skill.

In this challenging role, you’ll be responsible for handling customer cases using multiple debug and analysis tools, techniques, and procedures. You will work closely with our end users to troubleshoot and resolve issues surrounding their cloud-based networking products.

Please note that position might require working on USA hours.

Required Technical and Professional Expertise

Preferred Technical and Professional Expertise

• CITRIX and VMWARE NSX Knowledge would be a strong plus
• Industry certifications related to network technologies such as CCNA, CCNP, JNCIA. JNCIS. JNCIP, JNCIE