Key activities will include supporting POCs, architectures, migrations/upgrades/patching (where applicable), automation, performance & tuning, on-demand expertise, and optimizing existing processes through automation and AI/ML.
Experience and Role Requirements:
- Bachelor’s Degree / Master’s degree in Computer Science, Information Technology, or similar with 10+ years of related experience
- Strong experience with SAP HANA internals and SAP HANA Database management/administration, monitoring and maintenance (including patching and upgrades)
- Strong experience in HANA performance and tuning, Root cause analysis, HANA system replication, HANA scale-out systems, and various extension options like Native Storage Extension, Extension Nodes, dynamic tiering etc.
- Strong experience in SAP Business continuity / resiliency topics including HADR etc.
- Strong experience in SAP HANA SQL Script and one or more of Python/Shell/Perl
- Strong Experience in designing, implementing, and onboarding Cloud Services and solutions to the solutions portfolio
- Strong SAP architecture knowledge desirable to comprehend customer needs & solution appropriately
- Experience in enterprise applications preferably SAP S/4HANA or SAP BW/4HANA and/or SAP Basis and NetWeaver
- Experienced in driving critical projects and bringing them to conclusion successfully.
- Experience in triaging, troubleshooting, and resolving technical and functional incidents and problems, pertaining to SAP applications.
- Hands-on experience in Hyperscalers, preferably in Azure and/or AWS and/or GCP
- Integration experience in one or more areas: SAP Data Intelligence, SAP Cloud Platform Integration, Enterprise Information Management (SDI, SDA, SDS, BODS, Information Steward, SRS)
- Demonstrate a growth mindset and stay current with product and multiple industry advancements
- Support with customer escalations to help troubleshoot and resolve incidents and problems on time
- Excellent analytical skills, face-to-face and remote communication skills with proven ability to bridge Technology and Business goals to provide productive solutions
- Able to continuously learn and upskill to maximize contributions to a fast-evolving organization
- Support defining, implementing, and documenting processes for new solutions and services
Required Skills:
SAP solution knowledge including:
- S/4HANA or SAP B/4HANA.
- SAP HANA Scale-up & Scale-out solutions
- SAP HANA NSE, Extension nodes
- SAP HANA XS, SAP HANA XSA, SAP HANA Cloud
- SAP HANA Security experience
- Strong technical / solution architecting skills
- Strong scripting / programming skills will be preferred
- 5+ years of broad experience, including processes, portfolio, solution/service design and onboarding, in a leading Managed Cloud Services organization
Good to Have
- Architect level certification with one or more hyperscalers (AWS, Azure, or GCP).
- Familiarity with Pacemaker and HA/DR Solutions.
- Functional expertise in one or more Application components: Master Data Management/Governance, Information Lifecycle Management, Data aging (pertaining to SAP S/4HANA)
- Familiarity with storage architectures and one or more SAN technology, e.g. EMC, Hitachi, NetApp etc.
- Familiarity with SAP Analytics Cloud (SAC) and/or SAP Business Technology Platform (BTP) and other SAP SaaS solutions
- Familiarity with other SAP Database products – SAP ASE, SAP IQ, SAP Replication Server.
- Familiarity with RISE with SAP offerings
- Familiarity with Artificial intelligence / Machine learning and the ability to apply the knowledge to existing processes or delivery