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Gong EMEA Senior Sales Engineer German Speaker 
Ireland, Dublin 
684832361

22.09.2024

TITLE OF ROLE - Senior Sales Engineer(German Speaking)
DEPARTMENT - Sales Engineering

ABOUT THE ROLE

RESPONSIBILITIES
  • Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
  • Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.
  • Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.
  • Assist prospects and customers with Business Assessments (POCs, Pilots).
  • Execute the build and delivery of solution-based demos/solution architecture diagrams for customers that have highly complex use cases.
  • Craft content to show customers how to leverage Gong for specific use cases.
  • Solution complex business and technical requirements and explain them in simple terms.
  • Assist with RFPs and questionnaires in the context of sales cycles.
  • Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
  • Partner with and support Marketing on demand gen activities (webinars, conferences, events).
  • Contribute reusable assets to the Sales Engineering team and the company at large.
  • Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.
QUALIFICATIONS
  • 4-6 years of customer facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience.
  • A passion for serving the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering

You must speak fluent German

  • Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
  • Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON
  • Understanding of security and privacy pertaining to SaaS systems.
  • Business understanding of GTM sales teams and processes.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and teamwork skills.
  • Passion for technology and problem solving.
  • Able to make the complex sound simple!