EY GDS Consulting_GRC Manager ServiceNow IRM CoE Lead 

Philippines, Taguig 

684044472

GRC Manager (ServiceNow IRM CoE Lead)

We are looking for a seasoned GRC Manager to lead the development and management of our ServiceNow Integrated Risk Management (IRM) Center of Excellence (CoE). This role is designed for a Governance, Risk, and Compliance (GRC) expert who will build and mentor a team of ServiceNow developers, ensuring the successful delivery of GRC-related solutions. While ServiceNow IRM experience is a plus, a strong background in GRC domains like Policy and Compliance, Audit Management, Risk Management, and Vendor Risk Management is essential.

• Establish and Lead the ServiceNow IRM CoE:
o Build and lead a team focused on delivering GRC/IRM solutions using ServiceNow and other risk management frameworks.
o Define the vision, strategy, and best practices for the GRC CoE to align with industry standards and client needs.
• GRC Expertise and Team Development:
o Recruit and train a team of ServiceNow developers, transferring GRC domain knowledge and supporting their upskilling in ServiceNow IRM modules.
o Foster a learning environment where team members are encouraged to achieve ServiceNow certifications and build technical expertise.
• Project Delivery as Functional Manager:
o Once trained in ServiceNow IRM, act as the Functional Manager for the implementation of GRC/IRM solutions within client environments.
o Lead client-facing workshops, gathering business requirements and providing insights into GRC best practices.
o Oversee configuration and customization of ServiceNow GRC modules (such as Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management).
• Client and Stakeholder Management:
o Serve as the GRC domain expert, engaging with clients to understand their business needs and designing tailored solutions.
o Provide strategic guidance on GRC processes and frameworks, while aligning them with ServiceNow IRM functionalities.
• Innovation and Continuous Improvement:
o Keep abreast of industry trends in GRC and Risk Management, ensuring that the CoE adopts best practices and the latest solutions.
o Integrate any relevant ServiceNow IRM updates and innovations into the CoE’s project delivery framework.

• 5+ years of experience in Governance, Risk, and Compliance (GRC), with deep knowledge of domains such as Audit Management, Policy and Compliance, Risk Management, or Vendor Risk Management.
• Strong expertise in GRC frameworks and standards, such as ISO 31000, COSO, or NIST.
• Experience leading teams and managing the delivery of GRC-related solutions in a Center of Excellence (CoE) or similar setting.
• Excellent leadership and communication skills with the ability to coach team members and interact with senior stakeholders.

• Hands-on experience with ServiceNow IRM or other risk management solutions is a significant plus but not mandatory.
• ServiceNow certifications or a willingness to be trained and certified in ServiceNow Integrated Risk Management (IRM).
• Relevant certifications in the GRC field (e.g., CISA, CRISC, CISM) are highly desirable.

• An opportunity to lead a ServiceNow IRM Center of Excellence and build a team of skilled professionals in an innovative, fast-growing environment.
• Comprehensive training and support to obtain ServiceNow IRM certifications.
• Competitive salary, benefits, and career development opportunities.
• A collaborative, forward-thinking work culture that values continuous learning and improvement.

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