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EY TC-CS-Cyber Detection Response-MDR SecOps-Senior 
India, Kerala, Thiruvananthapuram 
683266940

01.04.2025




Essential Functions of the Job:

  • Operate as second level support to a 24x7 managed security operations centre
  • Alert clients regarding intrusions and potential intrusions that may compromise their network infrastructure.
  • Maintain an inventory of the procedures used by the SOC and regularly evaluate the SOC procedures and add,
  • remove, and update the procedures as appropriate
  • Takes a proactive role in the resolution of incidents, even after they are escalated
  • Work on assigned ticket queue
  • Understanding and exceeding expectations on all tasked SLA commitments
  • Track and report on closure of tickets as per SLAs
  • Escalating issues to Level 2 or Level 3 and management when necessary
  • Providing daily and weekly reports on security and vulnerability incidents
  • Working in shift teams

Analytical/Decision Making Responsibilities:

  • Actively investigates the latest security vulnerabilities, advisories, incidents, and penetration techniques and notifies clients when appropriate
  • Recognizes successful intrusions and compromises through review and analysis of relevant event detail information
  • Assist in incident determination, ticketing and incident response, prevention and remediation

Knowledge and Skills Requirements:

  • Excellent team work, passion and drive to succeed and combat Cyber threats
  • Knowledge of SIEM technologies and platforms such as Splunk, ELK, QRadar or others
  • Threat Intelligence / feeds platform integration in SOCs
  • Thorough knowledge of how the systems support Security Monitoring for the Analysts
  • Cyber Incident Response
  • In depth Desktop OS and Server OS knowledge
  • Strong analytical and problem solving skills
  • Network monitoring technology platforms such as Fidelis XPS, RSA or others
  • End point protection tools, techniques and platforms such as CarbonBlack, Symantec, McAfee or others
  • Internationally recognized technical certifications in relevant areas
  • Hands-on experience with TCP/IP, security concepts, WAN and LAN concepts, Routing Protocols, Firewall Security policies

Supervision Responsibilities:

  • Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues

Other Requirements:

  • Should be willing to work in shifts (24/7)

Job Requirements:
Education:

  • B. Tech./ B.E. candidate with Basic networking skills

Experience:

  • At least 2 -3 years of experience working in SOC environment

Certification Requirements:

  • CCNA
  • CCSA,CEH, CCNA Security - Preferred



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