Microsoft Senior Construction Claims Analyst APAC 

Singapore 

682414708

This is an APAC region based position and up to 25% travel may be required.

Required Qualifications

Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 5+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations OR Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 6+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations OR equivalent experience.

Preferred Qualifications

• Master's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 7+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations OR Bachelor's Degree in Engineering, Computer Science, Supply Chain, Data Analytics, Business, Finance or related field AND 8+ years experience in Data Science/Analytics, Finance, Project Management, Supply Chain, and/or Operations OR equivalent experience.
• 10+ years of experience in construction claims management, data analysis, or a related role.
• 5+ years of experience working in EPC industry on medium to large scale projects with contract administration/management, claims management, commercial and/or project controls responsibilities.
• Experience with capital projects in the Data Center / Infrastructure / Power / Oil & Gas industry.
• Familiarity with evaluation of Construction claims – entitlement, delay and quantum analysis and assessments.
• Proficiency in SAP Ariba and reporting tools such as PowerBI.
• Strong analytical skills with the ability to interpret complex data and generate insights.
• Excellent communication and presentation skills, with experience in stakeholder management.
• Proactive problem-solving abilities and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in training and supporting users on software and reporting tools.

The Senior Construction Claims Analyst shall work seamlessly with the Global and Regional Claims Lead to play a pivotal role in monitoring and reporting on claims activities within their assigned region, i.e., AMER, EMEA, or APAC, to ensure compliance with the CO+I EPC GSC Global Claims Management framework. This individual will be responsible for the oversight of the SAP Ariba Claims Management Module, ensuring its seamless integration and functionality within the Global Claims PBI Dashboard. The role demands a proactive approach to troubleshooting, data analysis, and the optimization of claims management processes.

• Monitoring and Reporting: Oversee and manage claims data within the region, ensuring accurate and timely reporting into the Global Claims PBI Dashboard, in compliance with the CO+I EPC GSC Global Claims Management framework.
• SAP Ariba Claims Management: Act as the primary point of contact for SAP Ariba Claims Management Module, addressing any issues and ensuring smooth operation and integration.
• Data Analysis: Analyze claims data to identify trends, discrepancies, and areas for improvement, generating actionable insights for stakeholders around Claims identification, avoidance, mitigation, and timely resolution.
• Training and Support: Conduct training sessions for new and existing users on the SAP Ariba Claims Management Module and related reporting tools.
• Process Improvement: Collaborate with the Regional Claims Lead for coordination with cross-functional GSC, EPC and CELA teams to streamline in-region claims management processes, reduce cycle times, and enhance overall efficiency.
• Stakeholder Communication: Prepare and deliver monthly and quarterly reports to Regional EPC and GSC stakeholders, highlighting key metrics, challenges, and successes.
• Troubleshooting: Quickly address and resolve any issues related to claims management systems, providing technical support and liaising with EPC Digitization or CO+I Engineering teams, as needed.
• Collaboration: Work closely with their Regional Claims Lead for alignment with the regional GSC execution, DCD, DCE, Project Controls, Quality, Commissioning, and other EPC and CELA teams to ensure effective claims management practices.

• Accuracy and timeliness of claims reporting into the Global Claims PBI Dashboard.
• Reduction in claims management cycle times.
• Successful resolution of technical issues related to SAP Ariba Claims Management Module.
• Effective training sessions conducted for SAP Ariba users.
• Positive feedback from stakeholders regarding communication and support.