Amazon Support Engineer II Selling Partner Experience 

India, Telangana, Hyderabad 

682150117

Org Details:You will be part of a team that is responsible for all aspects of the Selling Partner experience - from the visual interface to the back end services. Our systems need to meet remarkably high standards of quality, performance and reliability, operating around the clock on a massive scale. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.
Primary responsibilities include troubleshooting, diagnosing and fixing static route issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing minor SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current tools, automation of support processes and documentation of our systems.

- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems

- Experience with AWS, networks and operating systems